Private Tulum, Coba, Cenote Tour


Travel policies

Read and understand policies to avoid unnecessary charges.

All routes include private vehicles that can accommodate a maximum of 9 or 14 passengers depending on the size of the van. Drivers will not allow additional passengers.

If you are traveling with children who need a safety seat, include it in the comments in the box and we will do our best to meet that need at no cost.

The tour lasts a maximum of 12 hours and the last departure time is at 8:00 am to allow for a decent return time. If you want a later departure time, we cannot guarantee a full duration of 12 hours.

Cancellation policy

  • Visits canceled more than 48 hours in advance will receive a full refund.
  • Visits canceled within 48 hours or considered “not presented” will be charged 100%
  • Visits canceled due to unforeseen reasons, such as severe weather or vehicle breakdowns, will issue full refunds or scheduling will be an option.





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