Frequently Asked Questions Before Visiting Xoximilco Cancun


The longer you anticipate, the better! Among the main frequently asked questions before visiting Xoximilco Cancun is this … nobody wants to be left out. With the new security measures a lapse of at least two weeks. An additional advantage is that we can take advantage of discounts for advance purchase.

I already decided to visit Xoximilco Cancun, how do I buy my tickets?

The easiest and safest way to make your purchase is through our agents and official website. Visit xoximilco.com to make reservations online

Also, you can send and mail to servicioalcliente@xcaret.com with the following data to obtain a quote:

  • Name
  • What city do they visit us from?
  • Phone number
  • How many adults and children (5-11 years old) want to visit?
  • Any visitors affiliated with INAPAM?
  • Attempted dates for your visits?
  • From which hotel would they leave?
  • What park do you want to visit?

Remember that dates are subject to availability. For any change of date you can contact them again by the same means and this can generate an adjustment in prices.

Or if you prefer, contact him Spotlight for purchase assistance:
Monday at 4 from 7:00 am to 12:00 am (EST). Saturdays and Sundays from 7:00 am to 10:00 pm (EST).

  • Mexico: 998-883-3143
  • USA / Canada: 1-855-326-0682
  • Brazil: 0-800-892-3371
  • Argentina: 0800-122-0384
  • Colombia: 800-952-0705
  • Spain: 900-965-224
  • Chile: 0-800-835-016
  • Costa Rica: 800-052-1715
  • Panama: 800-052-0524
  • Ecuador: 800-5-931-0227
  • Peru: 0800-00-642
  • United Kingdom: 800-04-89-203



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